part of

Part of Hotel 360 Expo

18 & 19 SEPT 2019


Douglas Waddell: Speaking at the Hotel Tech Live

Douglas Waddell

Operations Director  -  Hand Picked Hotels

Is Leadership the Overlooked Component in the Search for Sustainable Profitability?

The business world has never offered such a range of opportunities for people to set up their own businesses or to run a business for somebody else. The challenges they will face in trying to do so have never been as complex and demanding. Not only has a lengthy recession played a part, ongoing economic uncertainty is in the mix as well. The change in demographic in not only your workforce but of your customers and guests. All of these issues before you even get to the impact of technology on all of this. Leaders have never had to be as on “their game”. Douglas will share his own personal journey over the last 30 plus years in the business world.

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