18 & 19 SEPT 2019
ExCeL, LONDON
Connecting hotels & spas with the technology of tomorrow
Vice President Operations EMEA - Radisson Hotel Group
Service Excellence, Digitalisation and Process Automation: A Real Trade-off?
Head of Risk Governance & Compliance - Premier Inn
The Biggest Risk is Ignoring Risk
Senior Director, Talent Acquisition and Employer Brand, Europe - Marriott International
It Starts with Retention!
Development Director - Choice Hotels International
Harnessing the Ever-changing Trends of Hospitality to Develop your Hotel
Vice President Operations EMEA - Radisson Hotel Group
Service Excellence, Digitalisation and Process Automation: A Real Trade-off?
Head of Risk Governance & Compliance - Premier Inn
The Biggest Risk is Ignoring Risk
Senior Director, Talent Acquisition and Employer Brand, Europe - Marriott International
It Starts with Retention!
Development Director - Choice Hotels International
Harnessing the Ever-changing Trends of Hospitality to Develop your Hotel
Director of Sales - Red Carnation Hotels
Protecting Our Planet: How to Tackle Hotel Sustainability to #MakeTravelMatter
F&B Development Director - Apex Hotels
‘Beyond Breakfast’ – The Journey to Creating Destination Hotel Bars & Restaurants
Corporate Director of Revenue Management - Pentahotels
Average Rate vs Customer Life Time Value?
Operations Director - Hand Picked Hotels
Is Leadership the Overlooked Component in the Search for Sustainable Profitability?
Marketing & Communications Director - Vale do Lobo Resort
Happy is the New Rich: Marketing to the New Society - Staying Ahead of Ever-Changing Expectations
Director of Food & Beverage - Hyatt Hotels Corporation
Innovation Award Judge
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Innovation Awards
National and International Partners
Live Demos
Panel Theatre
Networking Area
500
Leading Exhibitors
8000
Influential Visitors
320
Seminars
100
Panel Sessions
