STAND NUMBER: 8082
Guestjoy helps hotels to upsell services and gather reviews in one easy to use solution. By engaging their guests pre-, during- and post-stay stages of their visit, hotels can easily increase their revenue and rankings.
Our solution helps hotels creating valuable guest experiences with better insights and knowledge by profiling guest data. Before guest arrives, we send out personalised welcome email with offers relevant to that guests. From the email, guest can go to a mobile concierge, where he/she can submit special requests, order additional services, view activities in the area. At during-stay, we use wifi landing page for keeping guest aware of potential offers and relevant information. After departure guests can leave reviews directly inside our app thanks to integrated Tripadvisor review collection.
GuestJoy is founded in 2014 and serving hotel brands in 12 different European countries. The company has partnered up with several leading companies such as TripAdvisor, Micros, Hoist and Guestline.