STAND NUMBER: 5073
We can revolutionise how you use your hotel, staff, website and online channels to increase sales and loyalty.
How do we do this? We work with companies such as Marriott International Inc. to create live immersive hotel experiences, through the use of simple, cost effective, one to one and broadcast video streaming. Meaning potential guests can be shown your hotels, conference and event spaces, whilst speak to a member of your sales team from anywhere in the world, all in real time.
How does it work? Once we have installed GoInStore on your website, potential guests and conference organisers simply click a button on your website, allow audio, and are then put through to the relevant sales person at your hotel in real time. The enquirer can see the sales person and your hotel environment via the live video stream, whilst your sales representative can only hear them.
Sales teams can either use the GoInStore app through mobile phones or smart glasses to develop a one to one relationship with the enquirer, to increase bookings and loyalty. GoInStore can add our app to your existing mobile hardware, if you have this already in place. You can even customise the sales team`s individual profiles for their areas of expertise such as weddings and conferences, to match what a potential guest has just been looking at on your website.
Our app also offers you live cost-effective broadcast capabilities, perfect for new hotel openings and other hotel events you want to promote on your website, Facebook and You Tube. The GoInStore app enables you to broadcast across these online channels simultaneously, enabling you to easily market these live events to potential, existing and VIP customers.
What are the benefits? There are many; potential guests benefit from seeing your hotel and its facilities from the comfort of their office or home, wherever they are in the world. They are given a more immersive brand and hotel experience, which increases their propensity to book and stay loyal. For you and the sales team, you have the chance of building a bespoke tour, during which you will gain a deeper understanding of the customer`s needs, wants and requirements. All of which improves cross-channel customer experience, whilst utilising existing hotel assets to maximise sales and profitability.
Interested? Get in touch and book a demo with us in advance. We look forward to seeing you at the GoInStore stand no. 5073.
+44 (0) 203 773 75 45